PQR procedure

• Mechanisms of attention: If you have any problem with the provision of the service you can submit a PQR (Question, Complaint, Claim) by filling out the following form.

• Generalities: Remember that requests, complaints, appeals or requests will be handled within fifteen (15) business days following the date of filing.

BASIC DATA

BASIC DATA

PETITION
COMPLAINED
CLAIM

DESCRIBE THE FACTS AND YOUR APPLICATION.