PQR procedure

• Mechanisms of attention: If you have any problem with the provision of the service you can submit a PQR (Question, Complaint, Claim) by filling out the following form.

• Generalities: Remember that requests, complaints, appeals or requests will be handled within fifteen (15) business days following the date of filing.

    BASIC DATA

    BASIC DATA

    PETITION
    COMPLAINED
    CLAIM

    DESCRIBE THE FACTS AND YOUR APPLICATION.